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My Desk top TV - watch traning videos from you desktop - free download Call Center Training Program - CD

Call Center Training

Below are listed some of the important components of the Call Center training program  :




Buy
Buy

Buy  package version -

Call Center Program

( Rs. 1300.00 | $ 33 )

shipping cost extra


Buy  Dowload version - Call Center Program

( Rs. 895.00 | $ 23 )


Instant Download


Are you aspiring to work in a  Call Center but don't know what it entails?

Are you currently in a Call Center and wish to move up the ladder?

If you've been wondering how you can pick up the required skills, then this  Call Center training module is for you.  


Let’s Talk  Call Center Training Kit is a revolutionary 3-stage self learning system that covers the contents in sessions to give the Learners a comprehensive exposure to the world of Call Center Industry. These sessions help to initiate call center skills and further sharpen the acquired skills for becoming a Professional call center executive.

Chapter 01

:

Introduction to the call center industry.

Chapter 02

:

Soft Skills

Chapter 03

:

Group Discussion  & Extempore

Chapter 04

:

Personality enhancement

Chapter 05

:

Listening test

Chapter 06

:

Interview process.

Chapter 07

:

Attitude towards Interview.

Chapter 08

:

Mock sessions.

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