How do we communicate and the factors that affect communication.
Understanding communication barriers.
Paraverbal communication skills – The truth and the tone.
What does your body language communicate?
How to speak like a star?
Understanding active listening and sending good signals.
Asking open, closed and probing questions.
Art of sharing ideas and perspectives.
Establishing a common ground for communication.
The strength of empathy in communication.
Communication skills training program is a great way to get started, enlightening your employees with effective communication strategies.